Customs Page

Shipping 

Prodcuts on this site will be shipped between 3-5 business day within Europe. All item will state whether they are made to order or held in house in the product description. Please allow 10 working day for an item to be manufactured before shipping takes place if you purchase a made to order item. Buyers will be updated on all orders via Email provided during check out. 

Order Cancellations

 Due to our commitment to process orders quickly, there is a time period of 2 days in which you may cancel your order. If you do wish to cancel an order, please Contact Us immediately at HelloDeoyn@gmail.com. In the event that we are unable to cancel the shipment in time, the normal return policies apply - see below. 

 Return Policy  

 Deoyn stands behind it’s merchandises 100%. Although, if you are not happy with your purchase, you may return it for a full refund within 7 days of receiving the item. Shipping charges cannot be refunded.   

 Step 1) Contact us by email at Hellodeoyn@gmail.com to receive a Return Merchandise Authorization (RMA) number ad address. Please include your order number in the email referance. Note: Returns arriving without an RMA WILL NOT BE ACCEPTED 

  Step 2) Please use the original packaging if possible. Include your RMA number and order number as well as all original packaging and collateral material.  We are not responsible for lost packages being returned as this can be compensated through your shipping provider and you will not recieve a refund. Make sure to include your RMA number on the ship-to address. 

 If you have any questions about our shipping and return procedure, please don't hesitate to contact us at Hellodeoyn@gmail.com.